Trust & Safety

Can every legal professional join LawTap?

Only legal professionals who pass our qualification process can join LawTap. Legal professionals must:

be admitted to practice, licensed, registered, or lawfully able to perform their legal professional role in their jurisdiction/s;
be considered 'in good standing' with any applicable regulatory body in their jurisdiction/s; and
comply with our Terms of Use.

Legal Professional	LawTap Regions
Lawyer	All Regions, includes: Attorneys in the USA, Solicitors and/or Barristers in Australia, Canada, Ireland, New Zealand and the UK.
Chartered Legal Executive	UK only
Conveyancer	Australia, New Zealand, UK
Family Dispute Resolution Practitioner (FDRP)	Australia only
Law Clerk	Australia only
Legal Consultant	All Regions
Legal Executive	Australia, Ireland and New Zealand only
Licensed Title Agent	USA only
Notary Public	All Regions
Paralegal	All Regions
Patent Attorney	All Regions
Registered Collaborative Family Lawyer	Canada only
Registered Foreign Lawyer	All Regions
Registered Immigration Adviser	UK only
Registered Migration Agent	Australia only
Trade Mark Attorney or Trademark Attorney	All Regions

How does LawTap verify legal professionals?

Where available, each legal professional's LawTap Professional Profile includes a Professional Verification section which sets out LawTap's independent verification of the legal professional. The Professional Verification section includes the legal professional's full name, status, authoritative verification source and (most recent) verification date.

Can anybody review a legal professional on LawTap?

Only verified clients who have actually met or spoken with a legal professional through LawTap can provide a review. That is, unsolicited reviews from 'no shows' and unverified members of the public are not permitted. This system enables reviews that are fair, trustworthy and accurate. Reviews are moderated to ensure that they comply with our Terms of Use.

Can I trust LawTap with my information?

Yes. Protecting your information is extremely important to us.

Hosting	As 100% online/Software as a Service (SaaS) legal appointment booking and scheduled software, LawTap is hosted at a Virtual Private Cloud (VPC) in Amazon Web Services' ISO 27001:2013-compliant Asia Pacific (Sydney, Australia) data centres featuring 24/7 physical security (including CCTV and biometric access control). Amazon Web Services is also used by Airbnb, Amazon.com, Commonwealth Bank of Australia, NASA and Qantas.
Encryption	All access to LawTap is automatically encrypted using industry-leading SSL/TLS 1.2+ encryption. LawTap encodes passwords and other sensitive data using the BCrypt algorithm.
Quality	LawTap is subject to a continuous independent quality assurance (QA) process to ensure that the LawTap software application is secure, reliable, maintainable, and follows standards and good practices.
Integrations	LawTap securely integrates (two-way) with calendar systems used by legal professionals, including Apple iCloud, Google Calendar/G Suite, Microsoft 365 (formerly Microsoft Office 365), Microsoft Exchange/Outlook and Time Matters. LawTap does not access or store a legal professional's non-LawTap calendar appointment information, only the blocks of time that the lawyer is free/available or busy/unavailable to speak with or meet clients. LawTap securely integrates with legal practice management systems, including LEAP.
Payments	LawTap is a Stripe Partner and processes payments using Stripe, a PCI compliant payment processor. Stripe is also used by DocuSign, OpenTable, Salesforce.com and Xero. Legal professionals can also offer secure appointment payments using LawPay or Stripe in LawTap Regions where these payment processors operate.
Insurance	LawTap maintains insurance policies, including Professional Indemnity and Cyber Liability, with Marsh, a leading global insurer.
Policy	Please see our Privacy Policy and Cookie Policy.